Our Services
Tech Central offers a broad range of technical support services. If you’re having a problem, we’ve probably already solved it for one of our clients. Our core service offerings are listed below. If you don’t see what you need, just ask!
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24/7 Network Monitoring
24/7 Network Monitoring from Tech Central acts like an alarm system for your network. If something goes wrong, we’ll probably know about it before you do.
Maximize network and server uptime by monitoring your critical systems. Network Monitoring can provide unmatched visibility into your network, including:
•Server up/down status
•Power Outages
•Internet Outages
•Hard Drive capacities
•System temperatures
•Critical circuit up/down status
Help Desk Support
Whether you have a simple question, or a critical situation, help is just a phone call away.
The Help Desk at Tech Central is staffed with local IT specialists and carefully trained technicians, located right here in the Dallas – Fort Worth area. We’re ready to give your issue immediate attention.
We can diagnose and fix most computer problems – without even getting in the car.
Within minutes of your call, our technicians will be hard at work resolving your issue.
Onsite Support
While we pride ourselves on our ability to resolve most technical issues remotely, sometimes Onsite IT Support is the best course of action. Sure, we live in a digital world, but that doesn’t change the fact that a live professional is necessary from time to time. Tech Central’s onsite technicians are ready to roll on a moment’s notice.
Hardware replacements, equipment moves and installs, wiring, onsite diagnostics, or scheduled maintenance; whatever the case may be, our technicians will be onsite when you need us to handle the job.
Network Protection
As your company relies more and more on technology, it also becomes more and more vulnerable to online threats and attacks. Simply having a good anti-virus program is not enough anymore.
Network Protection from Tech Central helps keep the bad guys out. We’ll put the proper safeguards in place using the latest technology. Our IT services protect Dallas – Fort Worth area businesses from the liabilities they face from inadequate network security. We’ll draw on our years of experience to help keep your network safe and productive.
Security areas to consider when looking for the right IT solution:
•Virus and Spyware Protection
•Spam Blocking
•Firewalls
•VPN and Remote Access
•Password and Access Policies
•Internet Filtering and Monitoring
Data Backup
When it comes to 21st Century business, it is clear that this is a digital world we live in. Ask yourself this. If someone came in and just took your computers, would you be upset about the loss of the computers or the data? Most people will agree, hardware, while costly, can be replaced. Data loss can be detrimental to your business.
Tape drives are dead. Admit it… you aren’t doing a very good job of changing those tapes anyway. There is a better way.
Tech Central utilizes the latest in tapeless, hard-drive based data backup methods to protect your critical data. Whether you need to restore a single file, or an entire server, we’ve got you covered.
Our backup management systems, combined with our fully secure data center, form the foundation of your data protection and disaster recovery plans.
New Equipment Sales
Whether you need to replace an existing server, or are ready to add some new workstations, Tech Central is ready to help. We’ve partnered with Dell to provide the very best in business-class desktops, laptops, servers, storage solutions and network equipment.